iNdlovu Car Rental and Safari Celebrated at CXAZ Southern Region Service Excellence Awards

Posted on April 2, 2026September 21, 2026 by iNdlovu Car Rental and Safari

iNdlovu Car Rental and Safari has been named second runner‑up in the car rental category at the Customer Experience Association of Zimbabwe (CXAZ) Southern Region Service Excellence Awards.

The award recognises companies that demonstrate a deep commitment to customer satisfaction and consistently deliver service of the highest standard. For iNdlovu, this honour is a direct reflection of how the company operates every day – from the free airport deliveries at Joshua Mqabuko Nkomo International Airport, to the 24‑hour roadside assistance, to the simple act of meeting a customer at arrivals with a sign displaying their name.

The Customer Experience Association of Zimbabwe is the leading professional body for customer experience management in the country. Its Southern Region Service Excellence Awards evaluate businesses across multiple industries based on customer feedback, service delivery standards, and overall reliability. Being named second runner‑up places iNdlovu among the top car rental companies in the region.

For a Bulawayo‑based company that started with a simple idea – deliver the car to the customer instead of making the customer come to the office – this award is validation that the idea works. Customers want transparency, reliability, and personal service. They do not want hidden fees, unexpected surcharges, or the hassle of taking a taxi to a rental branch.

The award also reflects the team behind the company. The staff who clean and service every vehicle in the self‑owned fleet. The drivers who remain calm and patient, even during funerals and other difficult journeys. The team members who answer phones on weekends and arrange after‑hour deliveries for late‑night flights.

iNdlovu thanks every customer who has rented a Toyota Fortuner, Hilux, Corolla, or Auris over the past years. The company’s 4.8‑star rating from over 70 reviews and the trust of more than 400 customers made this award possible.

The company will continue doing what it has always done: delivering cars to any address in Zimbabwe, starting at US$50 per day, with free airport pickup, transparent pricing, and service rooted in Ubuntu. The award is appreciated. The work continues.

Google Reviews

         Posted on Google  
   
   Deon Oosthuizen  
 16 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very convenient and professional service, car was great, thank you Khayae.
Collected and dropped off at airport very early,
  
 
      Posted on Google  
   
   Kwandokuhle Ndlovu  
 2 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. Received great service, they even dropped me off at home after returning the car.Highly recomend
  
 
      Posted on Google  
   
   Shawn Reed  
 27 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great experience with this car rental company. They brought the car to us and dropped us off after returning the car. They met us late at night to pick up our car so that we could take a bus early in the morning. The car was comfortable, clean and worked great. Would rent again from this company.
  
 
      Posted on Google  
   
   Mthoko Ngozo  
 25 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. Rented a Toyota Fortuner,  is was clean , well serviced, no issues, great communication from the team, Thank you iNdlovu car rental and Safari
  
 
      Posted on Google  
   
   Ngoni choruma  
 23 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. Good service and customer care from these guys..Will keep going back.Keep it up guys..Thank you
  
 
      Posted on Google  
   
   Farai Maisva  
 15 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. Extremely efficient and very professional!! I highly recommend these guys
  
 
      Posted on Google  
   
   Precious Tshuma  
 5 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from inquiries to booking and drop off’ which made the whole hiring process smooth. Very professional and friendly but mostly concerned about providing good customer care and positive experience. Superb experience…highly recommend.
  
 
      Posted on Google  
   
   Martlin sesa  
 2 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. The vehicle came on time to pick.up the bride,the driver was calm and patient. The vehicle was clean worthy the price as well
  
 
  
  Load more
 
 
   Google rating score: 4.8 of 5, based on 62 reviews 
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more